Privacy Policy | Academic Flair — How We Protect Your Data
Last updated: 1 June 2025

The plain-language summary: We collect only what we need to deliver your order and communicate with you. We never sell, rent or share your personal data with third parties for marketing. Your academic files are treated with complete confidentiality.

1. Who We Are

Academic Flair is an academic services provider operating at academicflair.org. We offer thesis formatting, SPSS and data analysis, AI content humanization, research poster design, academic editing and related support services to students and researchers in the United States, United Kingdom, Australia, Canada and internationally.

For privacy-related questions contact us at support@academicflair.org or via WhatsApp at +1 (856) 956-1319.

2. Information We Collect

We collect personal information only when you voluntarily provide it to us — when you submit a quote request, place an order or contact us directly. The information we may collect includes:

  • Contact details — your name, email address and phone or WhatsApp number
  • Academic information — your university or institution name, subject area and degree level where relevant
  • Order details — the service requested, deadline, word count or page count and any specific instructions
  • Documents and files — academic documents, drafts, datasets or other files you share for the purpose of completing your order
  • Payment information — we do not store payment card details. Payments are processed through third-party providers subject to their own privacy policies
  • Communications — records of messages exchanged via email, WhatsApp or our contact form

We do not collect sensitive personal data such as national identification numbers, medical records, biometric data or financial account details beyond what is necessary to process payment.

3. How We Use Your Information

We use the personal information you provide solely for the following purposes:

  • To provide the academic service you have requested and communicate updates about your order
  • To respond to enquiries, quote requests and support questions
  • To send you a completed order and follow up on revisions
  • To process payment for services rendered
  • To improve our services based on general feedback without publishing personal data
  • To comply with applicable legal obligations

We do not use your information for automated decision-making, profiling or targeted advertising. We will never contact you with unsolicited marketing unless you have expressly opted in.

4. Legal Basis for Processing

Where data protection legislation applies — including UK GDPR, EU GDPR and relevant US state laws — we rely on the following legal bases:

  • Contractual necessity — processing is required to provide the service you have requested
  • Legitimate interests — processing is necessary for our legitimate business interests where not overridden by your rights
  • Legal obligation — processing is required to comply with a legal duty
  • Consent — where we rely on your consent, you may withdraw it at any time by contacting us

5. Data Sharing and Disclosure

We do not sell, rent or trade your personal information to any third party. We do not share your information with advertisers or marketing companies.

In limited circumstances we may share your information with:

  • Team members — specialists who work directly on your order, all bound by confidentiality obligations
  • Payment processors — to process transactions securely under their own privacy policies
  • Legal authorities — only where legally required by valid court order or binding legal process

We will never contact your university or share information about your use of our services with any academic institution. Your privacy in this regard is absolute.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law.

  • Order files and communications — retained for up to 12 months after your order is completed, then permanently deleted
  • Contact enquiries — retained for 6 months if no order is placed, then deleted
  • Financial records — retained for up to 7 years as required for tax and accounting compliance

You may request early deletion of your data at any time. See Section 7 for details of your rights.

7. Your Rights

Depending on your location you may have the following rights in relation to your personal data:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to request correction of inaccurate or incomplete information
  • Right to erasure — to request that we delete your personal data where it is no longer necessary
  • Right to restrict processing — to request that we limit how we use your data
  • Right to data portability — to receive your data in a structured machine-readable format
  • Right to object — to object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, to withdraw it at any time

To exercise any of these rights contact us at support@academicflair.org. We will respond within 30 days. UK and EU users also have the right to lodge a complaint with their local data protection authority.

8. Cookies and Tracking

Our website uses minimal cookies necessary for basic functionality. We do not use third-party advertising cookies or cross-site tracking.

  • Essential cookies — required for the website to function, such as session management. These cannot be disabled.
  • Functional cookies — used to remember your preferences, stored locally in your browser and not transmitted to our servers.

We do not use Google Analytics, Facebook Pixel or any behavioural tracking tools that send your data to third-party platforms. You can clear cookies from your browser settings at any time.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or alteration. Specific measures include:

  • All website communications are transmitted over HTTPS using TLS encryption
  • Files shared via WhatsApp are protected by WhatsApp end-to-end encryption
  • Access to client files is restricted to team members who require it to complete your order
  • Files are permanently deleted after the retention period defined in Section 6

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to academicflair.org. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies before providing personal information.

11. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we become aware that a minor has submitted personal information we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes we will update the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns or requests regarding this Privacy Policy or your personal data:

We aim to respond to all privacy-related enquiries within 5 business days.